Old Mill wins top industry award for building excellence

By Anita Jaynes on 14 October, 2014

Progressive  accountants and financial planners Old Mill have won the prestigious Institute of Financial Planning (IFP) David Norton award for building excellence.

The West Country firm, which has offices in Wells, Exeter, Yeovil, Dorchester and Melksham, finished runner up last year,  so is delighted to have scooped the top prize this year.

“We are extremely proud to have won the David Norton award,” said Paula Hodge Head of Financial Planning at Old Mill. “Having come so close to winning last year, we very much took the judges feedback on board and have worked hard to further develop and refine the Old Mill Financial planning experience. The application process is detailed and demanding and to finally receive this recognition from the IFP is such a great endorsement for us and  testament to our continuing commitment to evolve our financial planning proposition and gives us the reassurance that we are very much on the right track.

The IFP David Norton award is given in memory of former IFP president David Norton, for a firm with ‘outstanding potential to develop as a successful financial planning firm’.

This award is considered by many to be the highest accolade for the financial planning profession and is awarded to those firms that are judged as building excellence in their financial planning business and are committed and have the potential to provide the very highest quality of financial planning services to their clients.

Paula Hodge commented  “The development of our financial planning proposition is a continuous process at Old Mill for at our heart is an absolute commitment from the whole team to ensure that clients receive from us the best possible experience and outcomes . As the need for financial advice continues to grow which was underlined by the recent changes announced by the Government on pensions, we recognise that we, like other firms, will have a vital role to play in guiding people through an ever more complicated financial world to help them make the right decisions to live sound financial lives. We take this role very seriously hence our commitment to the continuous development of our financial planning proposition”

Steve Gazzard, chief executive of the IFP and one of the judges said: “Old Mill has taken a large advisory business and formed a financial planning business with a real focus on professional development, effective client segmentation, and aligning remuneration and rewards with financial planning related positive client outcomes.”

Paula concluded: “Winning this award was no easy feat – it was a vigorous three stage process that called for us to take a long and hard look at the business to identify the issues we faced and more importantly what we needed to do to address them.

“We are therefore absolutely delighted to have won. The award recognises the tremendous hard work of everyone at Old Mill and shows our complete commitment to continually looking to improve the Old Mill client experience. ”

Old Mill Financial Planning specialise in providing financial planning, investment management and tax planning advice to clients who actively wish to engage in planning their financial future.

Pictured above from left to right: BBC Breakfast presenter Steph McGovern who hosted the awards, Paula Hodge, Old Mill, Nick Cann and IFP chief executive Steve Gazzard.