A Wiltshire-based home care company has won an award based on the glowing recommendations it receives from its clients, their families and friends.
Home Instead Senior Care specialises in providing at-home care to the elderly, and has been named one of the 20 most recommended providers as part of the Home Care Awards 2018.
The awards are based on nearly 10,000 genuine independent reviews left on the homecare.co.uk website, and this is the fourth time that the Bath and West Wiltshire office has taken one of the top spots.
The business was rated highly across all categories – including overall standard, staff, care/support, management, treating people with dignity and value for money – and received an overall rating of 9.9 out of 10.
Nick Yeatman, co-owner of Home Instead Bath and West Wiltshire, said: “Providing a quality service to our clients is our number one priority at Home Instead. This is the fourth consecutive year we have won this award and we are very pleased and proud, especially as the award is for customer satisfaction.
“We believe the homecare.co.uk website provides invaluable guidance for those seeking the best care and support in their area.”
One of the reviews of Home Instead Bath and West Wiltshire reads: “I 100% cannot speak too highly of Home Instead. Excellent management and very caring. The staff are courteous and always very obliging. Since becoming a client almost 2 years ago, I have been well looked after and my carers have been efficient and kind and have improved my life in many ways.”
Amanda Hopkins, review manager at homecare.co.uk, says home care providers that treat people with dignity and respect, and offer personalised care, ‘are vital in today’s society where people are living longer and with more complex conditions.’
“They are also essential in enabling people to keep their independence and live in their own homes,” she said.
“Home Instead Senior Care has proved that it provides a high standard of care, and we’d like to congratulate it on being a top home care company.”
For more information visit www.homeinstead.co.uk/bathwestwilts or call 01249 847594.
Pictured above: The award winning Home Instead Senior Care team.