Systemagic named a ‘Great Place to Work’ as it makes a series of new hires

By Nick Batten on 8 August, 2023

Bradford-on-Avon-based IT support provider, Systemagic, has been certified as a ‘Great Place to Work’ in an independent audit.

Great Place to Work® is the global authority on workplace culture, built on the belief that great employee experiences are better for people, for business and for the world.

As part of the certification process, Systemagic employees completed an anonymised Trust Index™ employee survey, which asked questions about the company’s management, employee rewards, recognition and training opportunities.

Using over 30 years of research, Systemagic’s results were compared against industry benchmarks and confirmed that employees have a consistent experience.

In addition to the employee survey, GPTW reviewed the working culture at Systemagic and found it to be a fun, engaging, psychologically and mentally healthy place to work.

Fiona Major, Operations Director said, “We’re over the moon to be externally recognised as a great place to work. As a people-focused business, we’re passionate about providing the best service to our customers and employee experience to our staff.”

Systemagic’s average employee retention is six years, compared to the industry average of 19 months.

James Eades, Managing Director, said, “We’re very fortunate to have such a long average employee retention at Systemagic. In fact, our Field Technician, Will, is celebrating 10 years with us this month.”

(Clockwise from top left) Imogen Hewitt, Joe Timmins, Jody Anza and Ronan Gillick 

Systemagic’s accreditation comes as the IT support provider takes on four brand-new team members.

Imogen Hewitt joins as Helpdesk Co-Ordinator, Joe Timmins as Sales Administrator, Jody Anza as Finance Manager and Ronan Gillick as a Level 3 IT Apprentice. All four roles will increase operational efficiency and boost resources as the company continues to enjoy strong revenue and profit growth. The addition of these four roles takes Systemagic to 19 strong.

Leveraging The Power of Apprenticeships event

Systemagic is also set to host an event in September for businesses who want to learn more about apprenticeships.

If your business has five-plus members of staff  and an ambition to level up, then Join Systemagic on Thursday 7th September at its free business breakfast seminar and learn how you can leverage the power of apprenticeships to fuel business growth. 

 At the event, you will discover: 

  • The true costs of hiring and training an apprentice
  • How apprenticeships can fuel your business’ growth
  • Why designing an effective apprenticeship scheme is vital
  • How to foster a positive learning environment for apprentices
  • How to leverage government initiatives and navigate the legal aspects
  • How to measure apprenticeship success

The event details: 

  • Thursday 7th September
  • 07:00 – 08:00
  • The Old Gas Warehouse, Frome Rd, Bradford-on-Avon, BA151HA
  • Refreshments provided
  • FREE on-site parking
  • Networking opportunity after

Book your place for Leveraging The Power of Apprenticeships to Grow Your Business here.

Systemagic has delivered award-winning apprenticeship opportunities to young people since the early 2000s. With a tried and tested apprenticeship programme, Systemagic’s apprentices have helped fuel the IT support provider’s growth from just six to 19 staff members. 

For any questions regarding the event, please email:

Pictured: (top of page) Danny Purnell, Marketing Manager for Systemagic