technology which validates medicines against patient prescriptions is helping a
community pharmacy to eradicate dispensing errors.
Paddy Gompels, of
Spa Pharmacy in Melksham, has used barcode validation on a record 98 per cent
of the 15,000 prescriptions his practice has dispensed each month since
implementing the new technology last year.
As a result,
dispensing errors using the technology have been reduced to just one, compared
to a total of 21 in 2019 – a reduction of 95.2 per cent.
Bristol and accredited by the NHS, Titan
PMR is the only Patient Medication Record
(PMR) system to deploy a dispensing process which stops pharmacy staff from
inadvertently selecting the wrong drug.
With an estimated
237 million medicine errors occurring in England alone every year, potentially
fatal mistakes in community pharmacy are an ever-present worry.
Paddy Gompels said,
“Errors are a constant concern for everyone in community pharmacy.
It was clear that we needed to find a way to dispense
more items with less manual input, without negatively impacting patient safety.
“With Titan our
dispensing process, and our safety, has greatly improved. Our pharmacists have
peace of mind that medicines being supplied out of our practice are accurate
provides vast amounts of management data so I can identify any near misses, and
with the efficiencies we have found in the dispensing process, we can reinvest
time into the delivery of patient services.”
Titan PMR sees
every dispensed item validated against the manufacturer barcode before a label
is attached. If the wrong drug is scanned, Titan immediately alerts the
pharmacist and stops the label being issued, preventing accidental
Tariq Muhammad, CEO
of Titan PMR owner Invatech Health, said, “Having run my own pharmacy
businesses in the past, I know how devastating dispensing errors can be to a
patient, as well as the impact it can have on the pharmacist and the business.
accidental error could prove fatal and could suddenly end the career of a
hard-working and passionate pharmacist.
“I wanted to create
a system that could help eradicate human errors. Titan is a great example of
how technology can be used to improve patient care.
“I am hugely impressed by how Paddy has embraced the workflow we developed for Titan. I am also proud of my team, who have built a system that significantly improves patient safety, helps fellow pharmacists and supports pharmacy businesses.”
Pictured: Paddy Gompels