New service aims to drive profitability for motor retailers

By Anita Jaynes on 30 July, 2018

A new service to fast-track the performance and profitability of car retailers has been launched by Chippenham-based learning and development agency RTS Group.

The RTS Retail brand is being offered directly to dealerships, to bring improvements to their performance and bottom line. Consultancy services already delivered by RTS to retailers via their manufacturer partners will also come under the umbrella of RTS Retail.

RTS Group works with automotive manufacturers and retailers, putting programmes in place to improve performance in their dealer networks across the board. Under the RTS Retail brand, dealerships will be able to directly commission RTS’s expertise to grow their bottom line.

The service will provide experienced, senior automotive experts to work directly with dealerships to increase their gross profit using RTS Retail’s unique Profit Builder diagnostic.

RTS Retail is headed up by RTS Group account director Carl Gregory, who believes RTS Retail is different from other automotive consultancy services. He said: “It works in partnership with dealer managers to improve their gross profit using professional advice and guidance. That way they remain in control but can continue to implement these long after our consultants have gone.”

RTS Group works across the world, providing learning and development solutions to automotive manufacturers. Its sister company, FIMTRAC, works within dealerships to help sales teams increase point of sale finance and improve trade cycle management. The company also creates and runs product launches and training events for OEMs and are in the Sunday Times 100 Best Small Companies to work for 2018.

Malcolm Miller, RTS Group managing director, said the creation of RTS Retail was an exciting development for the business, as it was a vehicle for dealerships to directly engage RTS expertise.

“We have a tried and tested process which we are excited to now be offering directly to automotive retailers,” he said. “Our highly experienced consultants, who all have senior manager experience in the industry, can relate to and empathise with the issues dealers face and know how to put solutions in place which have quick and positive results.

“Most dealers see inviting an independent view as a positive. After all, it’s an opportunity to increase their gross profit which can only be a good thing. They also take all the credit as they are in charge of the process.”

The Profit Builder packages range from a free diagnostic up to bespoke solutions. Selected packages are offered on a no win, no fee basis. All focus specifically on increasing gross profit in the business areas identified.

For more information about RTS Retail email Carl on, visit or call 01249 449600.

Pictured above: RTS Retail’s Carl Gregory (left) and Malcolm Miller (right)