Ecosulis, the UK’s most experienced ecological consultancy and contractor, has appointed Swindon based Excalibur to handle all of its communications needs.
Allowing staff across six offices in Bath, London and Chester to be completely mobile and able to work flexibly from any location, Excalibur has introduced an almost totally cloud-based solution, with fully managed support. To address existing systems that Microsoft no longer support, Microsoft Office 365 will now provide the essential engagement needed between office-based staff, people on site and suppliers.
Speaking for Ecosulis, who believe that people, nature and economic development can co-exist, Suzi Day, operations director, said: “Our communications were in need of a refresh. We wanted to service our customers better and get our employees working collaboratively with one another. It was also crucial that the whole project could deal with our requirements now and into the future in alignment with our business plan. Thanks to Excalibur, integration has been seamless.”
She added: “We have a dedicated account manager at Excalibur who deals with everything within Service Level Agreements, sometimes even sooner. We like the fact that they see our problem as their problem and it’s great to call just one person instead of several.”
Office 365 allows Ecosulis staff to work in a more connected environment, whilst having the advantage of running the latest office software. As it’s a licenced product, users will always have the current version of familiar office applications – and it’s also simplified into one monthly cost per seat. This makes it ideal for budgeting and ensures that there are no large fees associated with upgrades when packages become out of date.
To take care of back up and security requirements, rotational USB hard drives and Microsoft Azure were also implemented. Microsoft Azure protects critical assets and integrates with both cloud and on premise data storage, making it the ideal solution to work with Ecosulis’ new and existing infrastructure.
Backup data is secure over the wire or at rest – and service availability is 99.99%. Azure also has the added advantage of minimal operating costs and maximum security powered by the Microsoft network for operational peace of mind.
Ecosulis are now able to work smarter with up to the minute systems that provide the reliability and security benefits they need now and into the future. They have saved on office space by streamlining their servers into one and migrating as much as they could into the cloud.
The managed service agreement that Excalibur provides means that both the server and end-user support is taken care of by Excalibur account management with a single point of contact for everything. The added commitment of clearly defined Service Level Agreements mean that Ecosulis employees are more productive, spending less time chasing resolutions to any queries as they now have a specified timeframe.