Business Review of the Year 2019

By Fiona Scott on 18 December, 2019

As 2019 draws to a close and we step into 2020 what has business been like for us in Swindon, Wiltshire and beyond?

We asked a number of voices from the Wiltshire business community how business has faired for them this year.

In this post we chat to Harriet Scott, of Harriet Scott Coaching & Consultancy. 


What are your highlights of the year?

My top highlight for 2019 was leaving my corporate career to pursue my business full-time. It’s the best decision I have made and I am really enjoying it.

It has also been a journey to really focussing on what I’m offering in my business. I went through lots of ideas and change to my services until the summer when finally found exactly what I wanted to be doing.

I offer consultancy and coaching which play to my strengths as I love helping and coaching people and am also an implementor. I can help business owners get things done by being with them at the coal face. This led to me renaming and rebranding my business on my first year business anniversary (1st Nov 2019).

I’ve also invested in my own personal development. I have over 12 years of experience of coaching in the workplace yet wanted to get my official accreditation and also learn Neuro-Linguistic Programming. I started in September and it’s already benefitting clients.

What’s coming up for your business in 2020? 

My goals for 2020 are to finish my coaching studies and graduate in September 2020 and also to really build my consultancy work locally in the South West.

I am passionate about bringing my business operations experience from the corporate world to ambitious SMEs and really helping them get their foundations right so they can grow and thrive.

I have partnered as an associate director with Inspire which is really helping me build relationships with local businesses.

What will impact business in 2020?

I believe the business operations consultancy area will grow in demand as businesses are pushed to work more productively and efficiently and talent is harder to find.

Also having someone impartial coming in to your business at a senior level – even for a temporary period – means there is no hidden agenda or politics to consider. Those who do the job well in this sector and leave the client in a better, more productive place will thrive.

The coaching industry is continually growing and I think business owners will start to consider more carefully what a coach does and what he/she does not do. I do believe business coaches should be regulated to give clients confidence and a form of redress if their service is not what was promised.

To find out more about Harriet Scott Coaching & Consultancy visit:, call 07983 345883 or email:

Pictured above: Harriet Scott of Harriet Scott Coaching & Consultancy

To read our full Business Review of the Year 2019, pick up a copy of The Business Exchange in print or read it online here.