Akcess CIC hands Nicky Hamlen operations director role

By Nick Batten on February 02, 2018

Swindon’s not for profit mobility specialist, Akcess CIC has appointed Nicky Hamlen as its operations director, a newly created role for the company.

In her new position, she will oversee the day to day running of the business and “concentrate on growth strategies.”

The organisation, which provides transport to schools and the wider community for people with disabilities, wheelchair users and people with restricted mobility, “relies heavily” on the management of its logistics to oversee the rotas of some 180 drivers.

Nicky has a long history with Akcess, having initially worked for the organisation as a driver, before moving into the taxi and delivery business as a driver and then an operator. The firm claims she brought with her the organisational and industry skills she learned in these related sectors of the transport industry when she moved back to Akcess 18 months ago as an operations manager.

Nicky said that Akcess is a “fantastic” company that “does so much good for some of the most vulnerable people in society.”

She explained: “Akcess gave me my start in the industry as a driver, and it always felt right that I should be able to go back to the company and give something back to it with all I’ve learned since. I’m extremely excited to take on a new challenge, and I can’t wait to help us expand our services to help even more people.”

With more than 100 vehicles and nearly 200 drivers and staff, Akcess CIC is a “major provider” of mobility services to schools in the Swindon, Wiltshire and Gloucestershire area, where it also provides day centre access for the elderly.

Mark Kennedy, managing director of Akcess CIC, said: “Nicky has made a big impact on the business ever since she re-joined the team at head office, and her organisational skills will be a tremendous asset to the company going forward. In this role, Nicky will be able to help us drive the business forward by streamlining our current operations, and helping us to integrate new ones as seamlessly as possible.”

Pictured above: Nicky Hamlen (left) and Mark Kennedy (right)