From AM to PM with Emma Roberts

By Anita Jaynes on 17 January, 2017

A one day working diary from rise and shine to lights out.

Every Tuesday we delve into the day-to-day diary of a member of the local business community. This week we put the spotlight on Emma Roberts, Support Services Manager at White Horse Employment based in Trowbridge.

Emma’s been part of the White Horse Employment team since 2006 when she moved to the area.

Supporting the team, Emma gets involved in all areas of the business, from creating innovative advertising campaigns to researching market trends, or representing the company at networking events, trade associations and business shows.

What time does your alarm go off?

6.30am, but I am a perpetual “snoozer”; so I’ll be honest and say around 7ish.

 What’s the first thing you do?

Make tea and enjoy a cuddle with the cat whilst checking emails and social media posts. It’s amazing how much you can get done over your first cup of tea.

 What do you do for lunch?

I’m naughty when it comes to lunch; I sometimes forget to eat – not good I know; to combat that I make salads (or soup) at home and bring them into work – perfect for lunch on the go.

 What do you love most about your job?

The variety; my job as the Support Services Manager for a busy recruitment agency is made up of five key aspects – marketing, administration, training and legal compliance, facilities management and payroll and finance; with a little recruitment sprinkled on top. The people I meet, I work with and the things I do day-to-day are rarely the same – I LOVE IT!

What’s the worst part of the job?

I wouldn’t say worst, but the most frustrating thing is that we are unable to help every jobseeker that registers with us. As a commercial specialist there are some industry sectors we do not service and sometimes it can get to you as the people really do matter.

 What executive tool/ gadget could you not live without?

My smart phone – whether it’s email, social media, calls from hirers, suppliers or an emergency call out, I couldn’t be without my little “techy friend” – probably the same as most nowadays.

What do you do after work?

Cook… I love cooking… oh and study. I say to jobseekers that you should grab every training opportunity on offer and expand your skill-set to stand out from the crowd. I also say that you shouldn’t recommend one course of action unless you would do it yourself – hence I’m finishing my Advanced Diploma in Accounting, and LOVING THAT TOO!

If you changed direction, what would be your Plan B?

Actually this was a ‘Plan B’, I graduated with a degree in Computer Science, rather than go into software engineering; instead I choose to work for the MoD in communications in Europe and on my return to the UK registered with White Horse Employment as a temp – I never left and I’ve been here now for over 10 years.

To find out more about White Horse Employment visit: