Heating and plumbing company step up to support carers at work

Debbie and John Williams, co-founders of one of Wiltshire’s most successful heating and plumbing companies, have pledged to be employers who support staff who are carers.

The couple recently publicly showed their support for Carer Support Wiltshire by hosting a coffee morning and networking event last month. They’ve signed up the Working For Carers’ Charter to show flexibility for any staff member who finds they suddenly have a need to care for someone unexpectedly or long term.

Debbie said: “It’s about being flexible in your approach and being open-minded- trying to find a solution that works for both of us. Not everyone can work 8am to 5pm Monday to Friday – that’s not the world we live in any more.

“Supporting a staff member who has caring responsibilities demonstrates a mutual respect between employer and employee and can increase loyalty and productivity.”

The team put that promise into practice. One of their staff, who wishes to remain anonymous, has a caring responsibility for an elderly relative.

He said: “This is a lovely company to work for any way but the fact I know I can take time off when I need to really eases the pressure and allows me to work, earn a living but know if I need to go – Debbie and John will support me.”

Carer Support Wiltshire is an organisation which supports carers across the county in numerous ways including advice, organising events and offering services. It recognises the fact three in five of will have to be an unpaid carer for another person at some time.

It is encouraging businesses in the county to put policies into place now to support employees – the number of carers is expected to rise dramatically over the next decade.

John Williams Heating Services is based on the Bumpers Farm Industrial Estate in Chippenham. The company has won multiple business awards, is a Which? Trusted Trader and registered with CheckATrade.com. For more details visit www.jwheating.co.uk

Pictured above: John and Debbie Williams

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