Every Tuesday we delve into the day-to-day diary of a member of the local business community. This week we put the spotlight on Dominic Eves.
Dominic is owner of Pure Boilers, the Swindon-based provider and installer of combi, regular and system boilers. The company also offers servicing and cover plans for boilers and central heating power flushing for customers in Swindon.
The business was established in 2010. In the years since, Pure Boilers has earned a reputation for excellent customer service, reliability and quality boiler installations.
What time does your alarm go off?
My alarm goes off at 4:30 am daily. I get up early, go to the gym and then prepare for the day ahead as most days are packed with appointments; boiler installations and servicing and setting up service plans for clients. I need to organise the team to get everything flowing.
What’s the first thing you do?
I’ll go to the gym, shower, shave and catch up on the news – I’m a property investor and business owner so current affairs are crucial to keeping on track with the market.
What do you do for lunch?
Myself and all my team are normally on the road over lunch, throughout Swindon and Wiltshire, so it’s usually sandwiches.
What do you love most about your job?
When boilers break down, it can have a significant impact on the customer. To get the team to respond quickly and rectify the problem provides great job and business satisfaction.
What’s the worst part of the job?
There are many central heating companies around who aren’t as ethical as Pure Boilers. People get ripped off and I hate the reputation that this gives to hard working tradesmen. We work hard to be competitive on price and always give 150% on each job.
What executive tool/ gadget could you not live without?
My mobile phone and laptop. They make the company more efficient and streamlined. I keep my mobile on me at all times so that my customers can always reach me.
What do you do after work?
I spend time with my family. It’s important to me to get the work/social life balance.
If you changed direction, what would be your Plan B?
I’ve always been confident with my Plan A. I do have an invested interest in agricultural property and planning. I’m looking to do more of this in the not-too-distant-future.